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AI video management system for pharmacies and chemists

Pharmacies and chemists.

Chemists, medical stores and pharmacy chains. Iron switches on 5 packs with 39 ready-made AI use cases for pharmacies and chemists, so your cameras start working the day they are added.

39Use cases
5Packs
15Ready now
17Languages
15 use cases

Owner's remote watch

Shutter times, empty counters, cash, staff, back doors and night watch for owners who can't be in the shop.

Footfall and live occupancy on a CCTV camera

Footfall and live occupancy

Visitors in and out, and how many are inside right now, for every store.

Know how many people walk in, every hour, in every store.
Ready
Busy hours and daily trends on a CCTV camera

Busy hours and daily trends

Hour-by-hour and day-by-day patterns to plan staffing and shifts.

Ready
Delivery staff on a CCTV camera

Delivery staff

Spots delivery riders (Swiggy, Zomato, Blinkit, Zepto and others), with or without cartons, and keeps them out of customer counts.

New
Counter or desk unattended on a CCTV camera

Counter or desk unattended

Billing, reception and service desks left without staff during open hours.

Ready
Staff attendance and time inside on a CCTV camera

Staff attendance and time inside

Who came in, when, how long they stayed, and time away during the shift.

Rolling out
Opening and closing times on a CCTV camera

Opening and closing times

When each store actually opened and closed, against its schedule.

Rolling out
After-hours intrusion on a CCTV camera

After-hours intrusion

Anyone inside the store after closing, with the clip.

Ready
Cash drawer opened with no customer on a CCTV camera

Cash drawer opened with no customer

Drawer openings at billing counters when no customer is present.

Needs a connection
Camera offline, blocked, blurred on a CCTV camera

Camera offline, blocked, blurred

Cameras offline, covered, blurred, moved or with night vision failing.

Validating
Strongroom and locker room after hours on a CCTV camera

Strongroom and locker room after hours

Anyone at the strongroom, safe or locker room after the shop closes.

Ready
Cameras covered or turned on a CCTV camera

Cameras covered or turned

A showroom camera covered, sprayed or turned away, usually the first move in a planned theft.

Validating
Empty shop, nobody at the counter on a CCTV camera

Empty shop, nobody at the counter

The billing counter or cash drawer left with nobody on it while the shop is open.

See from your phone that someone is minding the shop.
Ready
Back door and godown door left open on a CCTV camera

Back door and godown door left open

The back door, godown shutter or cold-room door left open after use or after hours.

Validating
Night watch on the shutter on a CCTV camera

Night watch on the shutter

Anyone at the shutter, or hanging around the shop front, after it is closed for the night.

Ready
Trial room overstay on a CCTV camera

Trial room overstay

Someone in a trial room far longer than usual, often a sign of tags being cut. Watches the corridor only, never inside.

Ready
8 use cases

Queues and service

Queues, waiting, service time and counters that need staff.

Queue length alert on a CCTV camera

Queue length alert

Alerts when too many are waiting, so another counter opens in time.

Ready
Waiting and service time on a CCTV camera

Waiting and service time

How long each customer waits, and how long they are served, per counter.

Rolling out
Left the queue without service on a CCTV camera

Left the queue without service

Customers who joined a queue and walked away before being served.

New
Customer waiting with no staff on a CCTV camera

Customer waiting with no staff

Customers left waiting at a counter or zone with nobody to help, and how long until someone came.

New
Staff and customer interaction time on a CCTV camera

Staff and customer interaction time

How long staff spend with customers in each zone, and how many customers get help.

New
Darshan and entry queues on a CCTV camera

Darshan and entry queues

Queue length and waiting time in darshan lines, ticket counters and security checks.

Ready
OPD, billing and pharmacy queues on a CCTV camera

OPD, billing and pharmacy queues

Queue length and waiting at OPD registration, billing and pharmacy counters.

Ready
Branch crowding on a CCTV camera

Branch crowding

Banking halls getting crowded, so another counter opens.

Validating
3 use cases

Loss prevention

Cash drawers, voids, refunds and suspicious behaviour.

Intrusion with face recognition on a CCTV camera

Intrusion with face recognition

Intrusion alarms that know who it is: staff on your lists let through, anyone on a banned list named, strangers raised as usual.

Fewer false intrusion alarms from your own staff, and a name on the ones that matter.
Ready
Visitors vs bills, voids and refunds on a CCTV camera

Visitors vs bills, voids and refunds

Conversion from footfall to bills, and voids or refunds matched to video.

Needs a connection
Concealment, items leaving unpaid on a CCTV camera

Concealment, items leaving unpaid

Pilot: flags concealment-like movements for staff to review.

Pilot
9 use cases

Jewellery and high-value counters

Trays left with customers, covered faces, weapons, snatching, strongrooms, recce gangs and known offenders.

Customer alone with trays out on a CCTV camera

Customer alone with trays out

A customer at a counter with trays or boxes out and no salesperson on the other side.

No tray is ever out without a salesperson watching it.
Validating
Helmet, mask or covered face at the door on a CCTV camera

Helmet, mask or covered face at the door

Someone walking in with a helmet, mask or face covered, so the guard can ask them politely before they reach a counter.

Validating
Weapons in the showroom on a CCTV camera

Weapons in the showroom

A knife, pistol or other weapon seen in the showroom or at the door, raised to the owner, guard and police at once.

A panic button that presses itself.
Validating
Grab and run from the counter on a CCTV camera

Grab and run from the counter

Someone snatching a chain, box or tray from a counter and running for the door.

Validating
Recce outside the showroom on a CCTV camera

Recce outside the showroom

People hanging around the entrance or across the road for too long, the way a robbery gang scouts a shop.

Ready
Known offenders and gangs on a CCTV camera

Known offenders and gangs

Faces on a list shared by the jewellers' association or police, matched the moment they walk in.

Rolling out
Regular and big-ticket customers on a CCTV camera

Regular and big-ticket customers

Recognises regular and high-value customers at the door, so the owner can receive them personally.

Rolling out
Guard at the door on a CCTV camera

Guard at the door

The guard's post at the door left empty during opening hours.

Ready
Trace a suspect across cameras on a CCTV camera

Trace a suspect across cameras

Pilot: find one person by their clothes across every camera, from the door to the counter and back out.

Pilot
4 use cases

Platform and camera health

Camera health, recording, access and accuracy.

Recording failures and storage on a CCTV camera

Recording failures and storage

Recording gaps and storage on each DVR or NVR.

Needs a connection
Store logins, roles, per-store reports on a CCTV camera

Store logins, roles, per-store reports

Each store manager sees only their store; head office sees everything.

Ready
Count accuracy dashboard on a CCTV camera

Count accuracy dashboard

Sampled clips checked by people against the AI's counts, with the error rate per store.

New
ATM camera tampering on a CCTV camera

ATM camera tampering

ATM cameras covered, sprayed, turned or blacked out.

Validating
Questions

Pharmacies and chemists, answered.

What can a video management system do for pharmacies and chemists?

Iron VMS shows every camera live, records on your own server and watches each camera for what matters in pharmacies and chemists: Footfall and live occupancy; Busy hours and daily trends; Counter or desk unattended; After-hours intrusion. In all, 39 use cases across 5 packs switch on for pharmacies and chemists.

Will it work with the CCTV cameras we already have?

Yes. Iron works with any IP camera or NVR that speaks RTSP or ONVIF. Existing NVRs keep recording while Iron adds live view, search, AI and alerts.

Does our video leave the premises?

No. Iron runs on a server you own, as a Windows, Linux or macOS service. AI can run on site too; cloud models are optional.

How do we get alerted?

Every alarm becomes an incident with its clip and goes to whoever is on shift on WhatsApp, SMS, email or a webhook, escalating if nobody acknowledges it.

How many of these are ready today?

15 of the 39 use cases for pharmacies and chemists are proven on real footage and ready now; the rest are validating, rolling out or in pilot, and each card on this page says which.

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