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AI video management system for malls and multiplexes

Malls and multiplexes.

Shopping malls, multiplexes and food courts. Iron switches on 6 packs with 67 ready-made AI use cases for malls and multiplexes, so your cameras start working the day they are added.

67Use cases
6Packs
25Ready now
17Languages
10 use cases

Traffic and footfall

Who comes in, when, where they go and how long they stay.

Footfall and live occupancy on a CCTV camera

Footfall and live occupancy

Visitors in and out, and how many are inside right now, for every store.

Know how many people walk in, every hour, in every store.
Ready
Footfall without staff on a CCTV camera

Footfall without staff

Customer counts with employees and salespeople removed, using enrolled staff faces.

Rolling out
Busy hours and daily trends on a CCTV camera

Busy hours and daily trends

Hour-by-hour and day-by-day patterns to plan staffing and shifts.

Ready
Compare stores and branches on a CCTV camera

Compare stores and branches

Footfall, waiting, alerts and staffing side by side, adjusted for traffic.

New
Floor heatmaps on a CCTV camera

Floor heatmaps

Where shoppers walk and stop on each floor.

Validating
Zone visits and dwell on a CCTV camera

Zone visits and dwell

Visits and time spent at displays, categories and promotions.

Validating
Gender and age split on a CCTV camera

Gender and age split

Who your visitors are, by gender and age band, without storing faces.

Rolling out
Groups, couples, solo on a CCTV camera

Groups, couples, solo

How visitors arrive: alone, as couples, families or groups.

New
Delivery staff on a CCTV camera

Delivery staff

Spots delivery riders (Swiggy, Zomato, Blinkit, Zepto and others), with or without cartons, and keeps them out of customer counts.

New
Regular and big-ticket customers on a CCTV camera

Regular and big-ticket customers

Recognises regular and high-value customers at the door, so the owner can receive them personally.

Rolling out
15 use cases

Crowd and event management

Crowd limits, surges, gate counts, queues and parking at events, temples and venues.

Crowding on a CCTV camera

Crowding

Sudden gatherings and crowded areas in stores, branches and campuses.

Ready
Child unattended or isolated on a CCTV camera

Child unattended or isolated

A child alone, isolated, or staying in one spot unusually long.

Validating
Protests and sudden gatherings on a CCTV camera

Protests and sudden gatherings

Crowds forming quickly at junctions, offices and sensitive sites, with headcount.

Ready
Crowd density and limits on a CCTV camera

Crowd density and limits

People in each enclosure against its safe limit, with alerts before it is overfull.

Validating
Surge and stampede risk on a CCTV camera

Surge and stampede risk

Sudden running, surges and crowd pressure at gates, ghats and platforms.

Validating
Gate entries and live headcount on a CCTV camera

Gate entries and live headcount

Entries and exits at every gate, and how many are inside the venue now.

Ready
Darshan and entry queues on a CCTV camera

Darshan and entry queues

Queue length and waiting time in darshan lines, ticket counters and security checks.

Ready
Crowd flow against the route on a CCTV camera

Crowd flow against the route

People walking against the one-way crowd route at gates, ramps and exits.

Ready
Child alone in the crowd on a CCTV camera

Child alone in the crowd

Pilot: a child alone or separated in crowded venues, as leads for the help desk.

Pilot
VIP and dignitary arrival on a CCTV camera

VIP and dignitary arrival

Recognises enrolled VIPs at gates so protocol and security are ready.

Rolling out
Event parking fill on a CCTV camera

Event parking fill

Free and taken bays in every parking lot, so traffic is sent where there is space.

Ready
Pickpocketing and snatching in crowds on a CCTV camera

Pickpocketing and snatching in crowds

Grab-and-run and pickpocket-like movements in markets, buses and queues.

Validating
Platform overcrowding on a CCTV camera

Platform overcrowding

Platforms filling beyond safe levels, so entry can be held.

Validating
Station footfall by gate on a CCTV camera

Station footfall by gate

Passengers in and out through every entry, by hour, to plan staff and trains.

Ready
Lift lobby and clubhouse crowding on a CCTV camera

Lift lobby and clubhouse crowding

Lobbies, lifts and the clubhouse beyond their limit, during events and peak hours.

Validating
14 use cases

Parking and mobility

Bays, overstays, wrong parking, reserved bays, gate queues and plates.

Number plates in and out on a CCTV camera

Number plates in and out

Every vehicle in and out by plate, with watchlist alerts.

Ready
Stolen and wanted vehicles on a CCTV camera

Stolen and wanted vehicles

Plates on stolen, wanted or unpaid-challan lists, flagged the moment they pass any camera.

Ready
Vehicles in pedestrian zones on a CCTV camera

Vehicles in pedestrian zones

Cars and two-wheelers inside walkways, plazas and campus pedestrian zones.

Ready
Ambulance bay blocked on a CCTV camera

Ambulance bay blocked

Private cars parked in ambulance bays and emergency driveways.

Ready
Free and taken bays on a CCTV camera

Free and taken bays

Free and taken bays per level, for guidance boards and full-lot alerts.

Ready
Parking overstay on a CCTV camera

Parking overstay

Vehicles parked beyond their allowed time.

Ready
Illegal, double and footpath parking on a CCTV camera

Illegal, double and footpath parking

No-parking zones, double parking and vehicles on footpaths.

Ready
EV, disabled and reserved bays misuse on a CCTV camera

EV, disabled and reserved bays misuse

Non-EV vehicles in charging bays, and unauthorised cars in disabled and reserved bays.

New
Entry and exit gate queues on a CCTV camera

Entry and exit gate queues

Vehicles queuing at parking and toll gates, and how long each waits at the barrier.

Validating
Plate-based entry and fees on a CCTV camera

Plate-based entry and fees

Every vehicle in and out by plate, with time parked and unknown vehicles flagged.

Ready
Vehicles by type on a CCTV camera

Vehicles by type

Cars, two-wheelers, autos, buses and trucks counted through each lane.

Ready
Bus arrivals and bunching on a CCTV camera

Bus arrivals and bunching

Buses arriving at stops, gaps between them and bunching.

Validating
Resident and visitor vehicles on a CCTV camera

Resident and visitor vehicles

Every vehicle in and out by plate, residents matched, visitors and unknown vehicles flagged.

Ready
Wrong parking in the society on a CCTV camera

Wrong parking in the society

Cars in visitor bays overnight, blocking driveways and fire lanes, or in someone else's slot.

Ready
14 use cases

Fire, smoke and hazards

Flames, smoke, sparks, smoking, blocked exits, spills and flooding.

Spills, blocked paths and exits on a CCTV camera

Spills, blocked paths and exits

Spills, obstructions and blocked fire exits where people walk.

Validating
Smoke and fire on a CCTV camera

Smoke and fire

Early warning when smoke or flames are seen on camera.

Validating
Flames on a CCTV camera

Flames

Visible flames anywhere a camera looks, as an early warning before the alarm panel.

See a fire on camera before the alarm panel trips.
Validating
Smoke on a CCTV camera

Smoke

Smoke from fires, electrical faults and smouldering waste, indoors and out.

Validating
Sparks and arcing on a CCTV camera

Sparks and arcing

Pilot: sparks from welding, grinding and electrical panels where they should not be.

Pilot
Open burning on a CCTV camera

Open burning

Garbage, leaves and waste being burnt in the open.

Validating
Industrial smoke and emissions on a CCTV camera

Industrial smoke and emissions

Dark smoke from chimneys, kilns and boilers beyond the allowed level.

Validating
Smoking in no-smoking areas on a CCTV camera

Smoking in no-smoking areas

Smoking in fuel stations, warehouses, hospitals and plants.

Validating
Fire exits blocked on a CCTV camera

Fire exits blocked

Boxes, trolleys and locked shutters blocking fire exits and escape routes.

Validating
Spills and leaks on a CCTV camera

Spills and leaks

Oil, chemical and water spills on floors, docks and fuel islands.

Validating
Waterlogging and flooding on a CCTV camera

Waterlogging and flooding

Water on roads, underpasses, basements and parking, for diversion and pumping.

Validating
Smoking and smoke in corridors on a CCTV camera

Smoking and smoke in corridors

Smoking in corridors and rooms' floors, and smoke before a fire takes hold.

Validating
Blocked aisles and gangways on a CCTV camera

Blocked aisles and gangways

Sacks, pallets or goods blocking an aisle or gangway.

Validating
Fire and stubble burning on a CCTV camera

Fire and stubble burning

Flames, smoke and stubble or waste burning in or next to the fields.

Validating
9 use cases

Store operations

Opening hours, after-hours, restricted areas, hygiene and hazards.

Opening and closing times on a CCTV camera

Opening and closing times

When each store actually opened and closed, against its schedule.

Rolling out
After-hours intrusion on a CCTV camera

After-hours intrusion

Anyone inside the store after closing, with the clip.

Ready
Restricted area intrusion on a CCTV camera

Restricted area intrusion

Entry into stockrooms, cash offices, server rooms and staff-only areas.

Ready
Intrusion with face recognition on a CCTV camera

Intrusion with face recognition

Intrusion alarms that know who it is: staff on your lists let through, anyone on a banned list named, strangers raised as usual.

Fewer false intrusion alarms from your own staff, and a name on the ones that matter.
Ready
Uncleared tables and table hygiene on a CCTV camera

Uncleared tables and table hygiene

Tables left dirty after customers leave, and how fast they get cleared.

Rolling out
Seating available on a CCTV camera

Seating available

Free and occupied tables right now, and how busy seating gets.

Ready
Cleaning rounds done or missed on a CCTV camera

Cleaning rounds done or missed

Checks scheduled cleaning rounds happened, with an audit trail.

New
Shelf gaps on a CCTV camera

Shelf gaps

Visible empty shelf space in chosen aisles, checked through the day.

Validating
Doors and gates left open on a CCTV camera

Doors and gates left open

Shutters, gates, fire doors and cold-room doors left open too long.

Validating
5 use cases

Platform and camera health

Camera health, recording, access and accuracy.

Camera offline, blocked, blurred on a CCTV camera

Camera offline, blocked, blurred

Cameras offline, covered, blurred, moved or with night vision failing.

Validating
Recording failures and storage on a CCTV camera

Recording failures and storage

Recording gaps and storage on each DVR or NVR.

Needs a connection
Store logins, roles, per-store reports on a CCTV camera

Store logins, roles, per-store reports

Each store manager sees only their store; head office sees everything.

Ready
Count accuracy dashboard on a CCTV camera

Count accuracy dashboard

Sampled clips checked by people against the AI's counts, with the error rate per store.

New
ATM camera tampering on a CCTV camera

ATM camera tampering

ATM cameras covered, sprayed, turned or blacked out.

Validating
Questions

Malls and multiplexes, answered.

What can a video management system do for malls and multiplexes?

Iron VMS shows every camera live, records on your own server and watches each camera for what matters in malls and multiplexes: Footfall and live occupancy; Busy hours and daily trends; Crowding; Protests and sudden gatherings. In all, 67 use cases across 6 packs switch on for malls and multiplexes.

Will it work with the CCTV cameras we already have?

Yes. Iron works with any IP camera or NVR that speaks RTSP or ONVIF. Existing NVRs keep recording while Iron adds live view, search, AI and alerts.

Does our video leave the premises?

No. Iron runs on a server you own, as a Windows, Linux or macOS service. AI can run on site too; cloud models are optional.

How do we get alerted?

Every alarm becomes an incident with its clip and goes to whoever is on shift on WhatsApp, SMS, email or a webhook, escalating if nobody acknowledges it.

How many of these are ready today?

25 of the 67 use cases for malls and multiplexes are proven on real footage and ready now; the rest are validating, rolling out or in pilot, and each card on this page says which.

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