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AI video management system for banks and branches

Banks and branches.

Bank and finance branches, ATMs and gold-loan offices. Iron switches on 6 packs with 46 ready-made AI use cases for banks and branches, so your cameras start working the day they are added.

46Use cases
6Packs
19Ready now
17Languages
9 use cases

Queues and service

Queues, waiting, service time and counters that need staff.

Queue length alert on a CCTV camera

Queue length alert

Alerts when too many are waiting, so another counter opens in time.

Ready
Waiting and service time on a CCTV camera

Waiting and service time

How long each customer waits, and how long they are served, per counter.

Rolling out
Left the queue without service on a CCTV camera

Left the queue without service

Customers who joined a queue and walked away before being served.

New
Customer waiting with no staff on a CCTV camera

Customer waiting with no staff

Customers left waiting at a counter or zone with nobody to help, and how long until someone came.

New
Counter or desk unattended on a CCTV camera

Counter or desk unattended

Billing, reception and service desks left without staff during open hours.

Ready
Staff and customer interaction time on a CCTV camera

Staff and customer interaction time

How long staff spend with customers in each zone, and how many customers get help.

New
Darshan and entry queues on a CCTV camera

Darshan and entry queues

Queue length and waiting time in darshan lines, ticket counters and security checks.

Ready
OPD, billing and pharmacy queues on a CCTV camera

OPD, billing and pharmacy queues

Queue length and waiting at OPD registration, billing and pharmacy counters.

Ready
Branch crowding on a CCTV camera

Branch crowding

Banking halls getting crowded, so another counter opens.

Validating
9 use cases

Banking and ATM security

ATM fraud signs, vaults after hours, branch crowding, cash vans and counters.

Guard post unattended on a CCTV camera

Guard post unattended

Security posts, gates and cabins left without a guard during the shift.

Ready
Face covered at the ATM on a CCTV camera

Face covered at the ATM

Helmets, masks and covered faces at ATMs, a common sign before fraud or attack.

Validating
Too many people in the ATM on a CCTV camera

Too many people in the ATM

More than one or two people inside the ATM cabin at once.

Ready
Loitering at the ATM on a CCTV camera

Loitering at the ATM

Someone hanging around the ATM cabin without transacting.

Ready
Skimmers and card-slot tampering on a CCTV camera

Skimmers and card-slot tampering

Pilot: devices fitted on card slots and keypads, as leads for the ATM team.

Pilot
ATM camera tampering on a CCTV camera

ATM camera tampering

ATM cameras covered, sprayed, turned or blacked out.

Validating
Vault and strong room after hours on a CCTV camera

Vault and strong room after hours

Anyone near the vault, strong room or lockers outside banking hours.

Ready
Cash van arrival and dwell on a CCTV camera

Cash van arrival and dwell

Cash vans in and out by plate, and how long they stand at the branch.

Ready
Cash counter left unattended on a CCTV camera

Cash counter left unattended

Cash and teller counters left without staff while cash is out.

Ready
7 use cases

Staff and workforce

Attendance, uniforms, grooming and staff on the floor.

Staff attendance and time inside on a CCTV camera

Staff attendance and time inside

Who came in, when, how long they stayed, and time away during the shift.

Rolling out
Student and library attendance on a CCTV camera

Student and library attendance

Attendance by face for classrooms, gates and libraries, with consent.

Validating
Uniform compliance on a CCTV camera

Uniform compliance

Checks staff are in the right uniform, every day, per store.

Rolling out
Grooming, caps and hairnets on a CCTV camera

Grooming, caps and hairnets

Caps, hairnets and grooming rules in kitchens, counters and food areas.

New
Classroom without an adult on a CCTV camera

Classroom without an adult

Alerts when a classroom or play area has children but no adult, beyond a set time.

Ready
Workers on site, headcount on a CCTV camera

Workers on site, headcount

Workers entering and leaving the site, and how many are inside each shift.

Ready
Labour attendance on a CCTV camera

Labour attendance

Farm and dairy workers' attendance from faces at the gate, with hours on site.

Rolling out
13 use cases

Store operations

Opening hours, after-hours, restricted areas, hygiene and hazards.

Opening and closing times on a CCTV camera

Opening and closing times

When each store actually opened and closed, against its schedule.

Rolling out
After-hours intrusion on a CCTV camera

After-hours intrusion

Anyone inside the store after closing, with the clip.

Ready
Restricted area intrusion on a CCTV camera

Restricted area intrusion

Entry into stockrooms, cash offices, server rooms and staff-only areas.

Ready
Intrusion with face recognition on a CCTV camera

Intrusion with face recognition

Intrusion alarms that know who it is: staff on your lists let through, anyone on a banned list named, strangers raised as usual.

Fewer false intrusion alarms from your own staff, and a name on the ones that matter.
Ready
Crowding on a CCTV camera

Crowding

Sudden gatherings and crowded areas in stores, branches and campuses.

Ready
Uncleared tables and table hygiene on a CCTV camera

Uncleared tables and table hygiene

Tables left dirty after customers leave, and how fast they get cleared.

Rolling out
Seating available on a CCTV camera

Seating available

Free and occupied tables right now, and how busy seating gets.

Ready
Cleaning rounds done or missed on a CCTV camera

Cleaning rounds done or missed

Checks scheduled cleaning rounds happened, with an audit trail.

New
Shelf gaps on a CCTV camera

Shelf gaps

Visible empty shelf space in chosen aisles, checked through the day.

Validating
Spills, blocked paths and exits on a CCTV camera

Spills, blocked paths and exits

Spills, obstructions and blocked fire exits where people walk.

Validating
Smoke and fire on a CCTV camera

Smoke and fire

Early warning when smoke or flames are seen on camera.

Validating
Doors and gates left open on a CCTV camera

Doors and gates left open

Shutters, gates, fire doors and cold-room doors left open too long.

Validating
Fire exits blocked on a CCTV camera

Fire exits blocked

Boxes, trolleys and locked shutters blocking fire exits and escape routes.

Validating
4 use cases

Loss prevention

Cash drawers, voids, refunds and suspicious behaviour.

Cash drawer opened with no customer on a CCTV camera

Cash drawer opened with no customer

Drawer openings at billing counters when no customer is present.

Needs a connection
Visitors vs bills, voids and refunds on a CCTV camera

Visitors vs bills, voids and refunds

Conversion from footfall to bills, and voids or refunds matched to video.

Needs a connection
Concealment, items leaving unpaid on a CCTV camera

Concealment, items leaving unpaid

Pilot: flags concealment-like movements for staff to review.

Pilot
Trial room overstay on a CCTV camera

Trial room overstay

Someone in a trial room far longer than usual, often a sign of tags being cut. Watches the corridor only, never inside.

Ready
4 use cases

Platform and camera health

Camera health, recording, access and accuracy.

Camera offline, blocked, blurred on a CCTV camera

Camera offline, blocked, blurred

Cameras offline, covered, blurred, moved or with night vision failing.

Validating
Recording failures and storage on a CCTV camera

Recording failures and storage

Recording gaps and storage on each DVR or NVR.

Needs a connection
Store logins, roles, per-store reports on a CCTV camera

Store logins, roles, per-store reports

Each store manager sees only their store; head office sees everything.

Ready
Count accuracy dashboard on a CCTV camera

Count accuracy dashboard

Sampled clips checked by people against the AI's counts, with the error rate per store.

New
Questions

Banks and branches, answered.

What can a video management system do for banks and branches?

Iron VMS shows every camera live, records on your own server and watches each camera for what matters in banks and branches: Queue length alert; Counter or desk unattended; Darshan and entry queues; OPD, billing and pharmacy queues. In all, 46 use cases across 6 packs switch on for banks and branches.

Will it work with the CCTV cameras we already have?

Yes. Iron works with any IP camera or NVR that speaks RTSP or ONVIF. Existing NVRs keep recording while Iron adds live view, search, AI and alerts.

Does our video leave the premises?

No. Iron runs on a server you own, as a Windows, Linux or macOS service. AI can run on site too; cloud models are optional.

How do we get alerted?

Every alarm becomes an incident with its clip and goes to whoever is on shift on WhatsApp, SMS, email or a webhook, escalating if nobody acknowledges it.

How many of these are ready today?

19 of the 46 use cases for banks and branches are proven on real footage and ready now; the rest are validating, rolling out or in pilot, and each card on this page says which.

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