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AI video management system for hotels and resorts

Hotels and resorts.

Hotels, resorts and serviced apartments. Iron switches on 7 packs with 79 ready-made AI use cases for hotels and resorts, so your cameras start working the day they are added.

79Use cases
7Packs
32Ready now
17Languages
10 use cases

Traffic and footfall

Who comes in, when, where they go and how long they stay.

Footfall and live occupancy on a CCTV camera

Footfall and live occupancy

Visitors in and out, and how many are inside right now, for every store.

Know how many people walk in, every hour, in every store.
Ready
Footfall without staff on a CCTV camera

Footfall without staff

Customer counts with employees and salespeople removed, using enrolled staff faces.

Rolling out
Busy hours and daily trends on a CCTV camera

Busy hours and daily trends

Hour-by-hour and day-by-day patterns to plan staffing and shifts.

Ready
Compare stores and branches on a CCTV camera

Compare stores and branches

Footfall, waiting, alerts and staffing side by side, adjusted for traffic.

New
Floor heatmaps on a CCTV camera

Floor heatmaps

Where shoppers walk and stop on each floor.

Validating
Zone visits and dwell on a CCTV camera

Zone visits and dwell

Visits and time spent at displays, categories and promotions.

Validating
Gender and age split on a CCTV camera

Gender and age split

Who your visitors are, by gender and age band, without storing faces.

Rolling out
Groups, couples, solo on a CCTV camera

Groups, couples, solo

How visitors arrive: alone, as couples, families or groups.

New
Delivery staff on a CCTV camera

Delivery staff

Spots delivery riders (Swiggy, Zomato, Blinkit, Zepto and others), with or without cartons, and keeps them out of customer counts.

New
Regular and big-ticket customers on a CCTV camera

Regular and big-ticket customers

Recognises regular and high-value customers at the door, so the owner can receive them personally.

Rolling out
13 use cases

Store operations

Opening hours, after-hours, restricted areas, hygiene and hazards.

Opening and closing times on a CCTV camera

Opening and closing times

When each store actually opened and closed, against its schedule.

Rolling out
After-hours intrusion on a CCTV camera

After-hours intrusion

Anyone inside the store after closing, with the clip.

Ready
Restricted area intrusion on a CCTV camera

Restricted area intrusion

Entry into stockrooms, cash offices, server rooms and staff-only areas.

Ready
Intrusion with face recognition on a CCTV camera

Intrusion with face recognition

Intrusion alarms that know who it is: staff on your lists let through, anyone on a banned list named, strangers raised as usual.

Fewer false intrusion alarms from your own staff, and a name on the ones that matter.
Ready
Crowding on a CCTV camera

Crowding

Sudden gatherings and crowded areas in stores, branches and campuses.

Ready
Uncleared tables and table hygiene on a CCTV camera

Uncleared tables and table hygiene

Tables left dirty after customers leave, and how fast they get cleared.

Rolling out
Seating available on a CCTV camera

Seating available

Free and occupied tables right now, and how busy seating gets.

Ready
Cleaning rounds done or missed on a CCTV camera

Cleaning rounds done or missed

Checks scheduled cleaning rounds happened, with an audit trail.

New
Shelf gaps on a CCTV camera

Shelf gaps

Visible empty shelf space in chosen aisles, checked through the day.

Validating
Spills, blocked paths and exits on a CCTV camera

Spills, blocked paths and exits

Spills, obstructions and blocked fire exits where people walk.

Validating
Smoke and fire on a CCTV camera

Smoke and fire

Early warning when smoke or flames are seen on camera.

Validating
Doors and gates left open on a CCTV camera

Doors and gates left open

Shutters, gates, fire doors and cold-room doors left open too long.

Validating
Fire exits blocked on a CCTV camera

Fire exits blocked

Boxes, trolleys and locked shutters blocking fire exits and escape routes.

Validating
9 use cases

Queues and service

Queues, waiting, service time and counters that need staff.

Queue length alert on a CCTV camera

Queue length alert

Alerts when too many are waiting, so another counter opens in time.

Ready
Waiting and service time on a CCTV camera

Waiting and service time

How long each customer waits, and how long they are served, per counter.

Rolling out
Left the queue without service on a CCTV camera

Left the queue without service

Customers who joined a queue and walked away before being served.

New
Customer waiting with no staff on a CCTV camera

Customer waiting with no staff

Customers left waiting at a counter or zone with nobody to help, and how long until someone came.

New
Counter or desk unattended on a CCTV camera

Counter or desk unattended

Billing, reception and service desks left without staff during open hours.

Ready
Staff and customer interaction time on a CCTV camera

Staff and customer interaction time

How long staff spend with customers in each zone, and how many customers get help.

New
Darshan and entry queues on a CCTV camera

Darshan and entry queues

Queue length and waiting time in darshan lines, ticket counters and security checks.

Ready
OPD, billing and pharmacy queues on a CCTV camera

OPD, billing and pharmacy queues

Queue length and waiting at OPD registration, billing and pharmacy counters.

Ready
Branch crowding on a CCTV camera

Branch crowding

Banking halls getting crowded, so another counter opens.

Validating
17 use cases

Perimeter and intrusion security

Walls, fences, rooftops, doors, guard posts and staff-only areas.

Drone sightings on a CCTV camera

Drone sightings

Pilot: drones over no-fly zones, events and secure sites.

Pilot
Climbing walls and fences on a CCTV camera

Climbing walls and fences

Someone climbing a boundary wall, fence or gate, day or night.

Validating
Tailgating at controlled doors on a CCTV camera

Tailgating at controlled doors

A second person slipping through a badge-controlled door or turnstile behind the first.

Validating
Rooftop and terrace access on a CCTV camera

Rooftop and terrace access

Anyone on rooftops, terraces and water-tank areas, with the clip.

Ready
Animals inside the premises on a CCTV camera

Animals inside the premises

Dogs, cattle, monkeys or wildlife entering sites, farms and campuses.

Validating
Items thrown over the wall on a CCTV camera

Items thrown over the wall

Pilot: packages thrown over boundary walls, common at prisons and warehouses.

Pilot
Vehicles in pedestrian zones on a CCTV camera

Vehicles in pedestrian zones

Cars and two-wheelers inside walkways, plazas and campus pedestrian zones.

Ready
Guard post unattended on a CCTV camera

Guard post unattended

Security posts, gates and cabins left without a guard during the shift.

Ready
Loitering near the perimeter on a CCTV camera

Loitering near the perimeter

Someone hanging around gates, walls and parked vehicles longer than usual.

Ready
Unknown person in staff-only areas on a CCTV camera

Unknown person in staff-only areas

Anyone not on the staff list inside staff-only areas, by face.

Rolling out
Site intrusion after hours on a CCTV camera

Site intrusion after hours

Anyone on the site, in stores or the yard after work stops.

Ready
Yard and depot intrusion on a CCTV camera

Yard and depot intrusion

Anyone in rail yards, depots and stabling lines.

Ready
Known offenders and gangs on a CCTV camera

Known offenders and gangs

Faces on a list shared by the jewellers' association or police, matched the moment they walk in.

Rolling out
Guard at the door on a CCTV camera

Guard at the door

The guard's post at the door left empty during opening hours.

Ready
Night watch on the shutter on a CCTV camera

Night watch on the shutter

Anyone at the shutter, or hanging around the shop front, after it is closed for the night.

Ready
Night intrusion in the godown and yard on a CCTV camera

Night intrusion in the godown and yard

Anyone in the godown, yard or loading area at night.

Ready
Night theft and boundary breaks on a CCTV camera

Night theft and boundary breaks

People climbing the boundary or in the farm at night: crop, pump and equipment theft.

Validating
11 use cases

Fire, smoke and hazards

Flames, smoke, sparks, smoking, blocked exits, spills and flooding.

Flames on a CCTV camera

Flames

Visible flames anywhere a camera looks, as an early warning before the alarm panel.

See a fire on camera before the alarm panel trips.
Validating
Smoke on a CCTV camera

Smoke

Smoke from fires, electrical faults and smouldering waste, indoors and out.

Validating
Sparks and arcing on a CCTV camera

Sparks and arcing

Pilot: sparks from welding, grinding and electrical panels where they should not be.

Pilot
Open burning on a CCTV camera

Open burning

Garbage, leaves and waste being burnt in the open.

Validating
Industrial smoke and emissions on a CCTV camera

Industrial smoke and emissions

Dark smoke from chimneys, kilns and boilers beyond the allowed level.

Validating
Smoking in no-smoking areas on a CCTV camera

Smoking in no-smoking areas

Smoking in fuel stations, warehouses, hospitals and plants.

Validating
Spills and leaks on a CCTV camera

Spills and leaks

Oil, chemical and water spills on floors, docks and fuel islands.

Validating
Waterlogging and flooding on a CCTV camera

Waterlogging and flooding

Water on roads, underpasses, basements and parking, for diversion and pumping.

Validating
Smoking and smoke in corridors on a CCTV camera

Smoking and smoke in corridors

Smoking in corridors and rooms' floors, and smoke before a fire takes hold.

Validating
Blocked aisles and gangways on a CCTV camera

Blocked aisles and gangways

Sacks, pallets or goods blocking an aisle or gangway.

Validating
Fire and stubble burning on a CCTV camera

Fire and stubble burning

Flames, smoke and stubble or waste burning in or next to the fields.

Validating
14 use cases

Parking and mobility

Bays, overstays, wrong parking, reserved bays, gate queues and plates.

Number plates in and out on a CCTV camera

Number plates in and out

Every vehicle in and out by plate, with watchlist alerts.

Ready
Stolen and wanted vehicles on a CCTV camera

Stolen and wanted vehicles

Plates on stolen, wanted or unpaid-challan lists, flagged the moment they pass any camera.

Ready
Event parking fill on a CCTV camera

Event parking fill

Free and taken bays in every parking lot, so traffic is sent where there is space.

Ready
Ambulance bay blocked on a CCTV camera

Ambulance bay blocked

Private cars parked in ambulance bays and emergency driveways.

Ready
Free and taken bays on a CCTV camera

Free and taken bays

Free and taken bays per level, for guidance boards and full-lot alerts.

Ready
Parking overstay on a CCTV camera

Parking overstay

Vehicles parked beyond their allowed time.

Ready
Illegal, double and footpath parking on a CCTV camera

Illegal, double and footpath parking

No-parking zones, double parking and vehicles on footpaths.

Ready
EV, disabled and reserved bays misuse on a CCTV camera

EV, disabled and reserved bays misuse

Non-EV vehicles in charging bays, and unauthorised cars in disabled and reserved bays.

New
Entry and exit gate queues on a CCTV camera

Entry and exit gate queues

Vehicles queuing at parking and toll gates, and how long each waits at the barrier.

Validating
Plate-based entry and fees on a CCTV camera

Plate-based entry and fees

Every vehicle in and out by plate, with time parked and unknown vehicles flagged.

Ready
Vehicles by type on a CCTV camera

Vehicles by type

Cars, two-wheelers, autos, buses and trucks counted through each lane.

Ready
Bus arrivals and bunching on a CCTV camera

Bus arrivals and bunching

Buses arriving at stops, gaps between them and bunching.

Validating
Resident and visitor vehicles on a CCTV camera

Resident and visitor vehicles

Every vehicle in and out by plate, residents matched, visitors and unknown vehicles flagged.

Ready
Wrong parking in the society on a CCTV camera

Wrong parking in the society

Cars in visitor bays overnight, blocking driveways and fire lanes, or in someone else's slot.

Ready
5 use cases

Platform and camera health

Camera health, recording, access and accuracy.

Camera offline, blocked, blurred on a CCTV camera

Camera offline, blocked, blurred

Cameras offline, covered, blurred, moved or with night vision failing.

Validating
Recording failures and storage on a CCTV camera

Recording failures and storage

Recording gaps and storage on each DVR or NVR.

Needs a connection
Store logins, roles, per-store reports on a CCTV camera

Store logins, roles, per-store reports

Each store manager sees only their store; head office sees everything.

Ready
Count accuracy dashboard on a CCTV camera

Count accuracy dashboard

Sampled clips checked by people against the AI's counts, with the error rate per store.

New
ATM camera tampering on a CCTV camera

ATM camera tampering

ATM cameras covered, sprayed, turned or blacked out.

Validating
Questions

Hotels and resorts, answered.

What can a video management system do for hotels and resorts?

Iron VMS shows every camera live, records on your own server and watches each camera for what matters in hotels and resorts: Footfall and live occupancy; Busy hours and daily trends; After-hours intrusion; Restricted area intrusion. In all, 79 use cases across 7 packs switch on for hotels and resorts.

Will it work with the CCTV cameras we already have?

Yes. Iron works with any IP camera or NVR that speaks RTSP or ONVIF. Existing NVRs keep recording while Iron adds live view, search, AI and alerts.

Does our video leave the premises?

No. Iron runs on a server you own, as a Windows, Linux or macOS service. AI can run on site too; cloud models are optional.

How do we get alerted?

Every alarm becomes an incident with its clip and goes to whoever is on shift on WhatsApp, SMS, email or a webhook, escalating if nobody acknowledges it.

How many of these are ready today?

32 of the 79 use cases for hotels and resorts are proven on real footage and ready now; the rest are validating, rolling out or in pilot, and each card on this page says which.

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